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Yours to Experience Worldwide Experiences
Hello Donna, Thank you for your time on the phone today. I am sorry you had to hang up. I thought it would be best to continue the conversation over email. We are not against you, we want to work with you and help you out of this situation. As I explained, we are at the point now where we need to do something about your storage account. We have been very patient and reasonable and allowed you over three years to catch up and get the arrears up to date. This hasn’t happened unfortunately and the account is currently in arrears of £1044.00 which is 244 days overdue. The cost of the storage has risen by £16 over the last 5 years which is below inflation. We do not seek to be unreasonable with our price increases. Our debt recovery process follows the guidelines of the Self-Storage Association and normally we would send 4 letters and then dispose of the items, usually via an auction. The remaining debt after the proceeds of the auction is then passed to Athena Collections Ltd. We do not want to dispose of the items in your storage unit. We would much rather you came and collected them. There is currently £1044.00 outstanding. If you could make a reasonable and significant payment towards the outstanding balance as you see fit and practical, we would be willing to write of the remainder of the debt for you as a gesture of goodwill. We will then allow you to remove your items from the storage unit and vacate without any future repercussions and storage debt free. Please seriously consider this very generous offer, as it is the last time we will offer you this deal. If we do not hear from you by 5pm on the Wednesday the 25thMarch 2026, we will go ahead with the auction with a view to clearing the unit. Many Thanks Greg Fidler Branch Manager Sentry logo low res small Sentry Self Storage Limited (Company number 02267008) School Lane, Chandlers Ford, Eastleigh, SO53 4BW Telephone: 02380 442600 Freephone: 0800 389 1523 Website: sentryselfstorage.co.uk Privacy Policy: Our privacy policy The information contained in or attached to this email is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute, or retain this message or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege (or other rules or laws with similar effect in jurisdictions outside England and Wales). The views expressed in this email are not necessarily the views of Sentry Self Storage Ltd, and the company, its directors, officers or employees make no representation or accept any liability for its accuracy or completeness unless expressly stated to the contrary.
What Does Travel and Tourism Look Like?
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I am delighted to share with you a selection of postcards from my international travel experiences.
Please note the bright colours, these inspired my mood board as well as my photographs. On the back of this, I am able to present and take to market a worldwide travel brand - Yours To Experience, hope you like it!
Founder x
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Now for the professional CV
Enough of the playing, an example of my professional CV which employers require when you apply for a role.
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Remember to adapt and tailor your CV to the job you are applying for. Look at keywords so AI can pull your CV, really focus on your experience. A cover letter with positive attributes to showcase why you would be great for the job is a bonus and stands you in a better position to be selected for that all important interview - good luck x
Example CV
Name xxxxx Xxxxxx
Address xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
m:xxxxxxxxxxxx e:xxxxxxxxxxxxxxx
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Personal Statement
Christmas temporary role as a customer assistant at John Lewis Cambridge. The job was immersive, included being a team player and working under pressure to build and deliver Christmas to regular and local customers as well as national and international guests visiting Cambridge. In order to compliment and support with the ramp up for the busiest time of year in retail, part of my role was to build effective relationships with established key partners that worked in various areas on ground floor.
I was responsible for working front of house delivering excellent customer service as well as price changes, ticketing, sorting and delivering stock to hi end fashion houses, collaborating with teams to finish tasks on time. This role including being flexible, reliable, attention to detail, friendly and positive.
Prior to this I had relocated to Cornwall for a fulltime role as an events and wedding coordinator in a well-established small hotel in Cornwall.
The job required me to organize events, activities and weddings. I mapped out, executed and delivered weddings. I had to adapt to the individual requirements of the bride and other clients.
I was at Forest Mere Champneys and responsibilities included overseeing spa standards, using the in-house platform to book customer treatments and fitness classes. Resolving problems and turning guests around, training new starters. Accurate reporting responsibilities, billing queries, dealing with hi net worth individuals, members and guests from the hotel which included group bookings, honeymooners, bootcamps and guests in recovery.
I supported a small team to help bring back the Tourist Information Centre in Cambridge. Key holder responsibilities, problem solving, influencing and bringing a corporate event to life at the Hilton Hotel as well as promoting the “Cambridge Standing Tall 2024”.
Previously in a Freelancing role at Mercedes-Benz World, Brooklands as a brand ambassador, front of house, hosting various events such as F1 and the Holy Halls experience, driving experiences, working with 3 – 5-year-old children (DBS check). In my own time I have continued to dip in to www.yourstoexperience.com and support the travel sector.
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I worked at Downlands Veterinary Group, the hospital and local vet practice. I had always wanted to help and work with animals in some way, this was very challenging but a rewarding experience.
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An achievement I am proud of is running a marathon in 2014 for WWF in order to raise vital awareness and funds for the Rhino and other endangered animals.
Key Skills
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Brand Awareness / Marketing and Influencing
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Animal Care Assistant role/reception – supporting in dispensary, housekeeping, vet assistant, reception duties
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Implementing a fully functional website, www.a2btravelextras.com, back-end and front-end design with a key focus on the customer journey. (Head of Travel Extras & board level)
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Start Ups and Corporate experience
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Business Development / Transformation / Special Projects
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Delivering in house product knowledge training for new product launches within the travel/technology sector
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Delivering exceptional customer service as airline crew with Virgin Atlantic – Safety and Av – Med trained which includes a six-week ab initio course followed by annual recurrent training with an 88% pass mark
Employment History
John Lewis (JL) Christmas seasonal temporary role - (November – 27th December 2025)
The Falcon Hotel - Permanent, fulltime role - events and wedding coordinator (March 2025 – June 2025 – secured events and weddings into 2026)
Freelance Tourist Information Centre Cambridge 2024 / Champneys – Forest Mere - Wellness Desk four days (July 2024 – February 2025)
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Name xxxxx Xxxxx
Address xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
m:xxxxxxxxxxxx e:xxxxxxxxxxxxxxx
M&S Christmas seasonal – customer facing role / stock – (November 2023 – January 2024)
Freelance role at Mercedes – Benz World – Brand Ambassador / Customer Experience (November 2022 – October 2023)
Downlands Veterinary Group – Animal Care Assistant / supporting reception, vets, dispensary and customers (2022)
Premier Marinas – Reservations / Customer Service and various ad-hoc hospitality roles – Youngs (2022)
www.yourstoexperience.com – Founder/ Director (2016 - Present)
RSA Insurance Group – Team Coach and Customer Experience - Vulnerable Customer Project (January 2017 – January 2019)
Volunteering at a local RSPCA shop in Cambridge and Keyholder (2016/2017)
www.swapsystems.com / www.a2btransfers.com – Commercial Executive / Special Projects, promoted to Head Of a2bairportparking ltd trading as www.a2btravelextras.com (May 2010 – October 2015).
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Build and launch a2bairportparking.com and www.a2btravelextras.com including the planning, designing and execution providing travel extras to the UK market via b2b and b2c channels
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Implementation of branding in high volume resorts for the airport transfers book of business
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Effective communication with all functions of the business as well as suppliers, external design, IT teams and stake holders
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Customer centric approach focusing on the life cycle of the customer / in house training
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Representing the company at the World Travel Market to influence suppliers and marketing
Regus Head Office Chertsey – Team Leader (October 2009– April 2010)
Virgin Atlantic Airways Ltd/Virgin Sun/Virgin Blue (Australia) – Cabin Crew, fast tracked to Senior, promoted to Cabin Service Supervisor (March 1999 – September 2009)
Ionica Telecommunications – Customer Services Advisor (November 1997 – March 1999)
Going Places / Thomas Cook – Travel Advisor (July 1995 – November 1997)
Jacks Fish & Chip Shop – Customer Service - Part Time (1990 – 1995)
Education and Courses
Various in-House training modules and certificates gained – mainly corporate business – annual tick box
Neil Blumenthal on Branding, Marketing Fundamentals, Content Marketing, Managing Teams – LinkedIn learning - (2016)
Prince2 Project Management – (November 2011)
National Diploma in Travel and Tourism – Cambridge Regional College 1993 – 1995
Netherhall Secondary School – Cambridge (September 1988 – June 1993) 9 GCSE’s gained, 5 at grade A – C including Math’s and English
Hobbies and Interests (2025)
I love walking the coastline or being by the river to be close to nature. I enjoy swimming and took advantage of the Bude Sea pool in 2025 also becoming a friend. I love to travel and go on little adventures when budget allows.
I am a member of The Sheldrick Wildlife Trust with a passion for wildlife and nature
I paint and sketch when in the mood. I really enjoy the cinema, theatre and exhibitions when time allows, I recently visited the Egypt exhibition at the Fitzwilliam Museum at the beginning of 2026 and in March I experienced the free Disney "The Lion King" exhibition.
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